Carpet Cleaning in Cape Town | Dirty carpets? We Offer Premium Services!
Give your carpets a fresh look
Our Carpet Cleaning Process
Our team utilises chemicals that are safe and environmentally friendly for carpets and rugs. We also make sure that the cleaning products we use will not damage previously untreated carpets. When it comes to drying times after a wet/steam clean, clients can expect to wait anything from 2-12 hours depending on the type of carpet, weather conditions, ventilation, and the amount of dirt.
Apart from normal carpeting and loose rugs, we are also able to thoroughly clean any valuable rugs, including Flokati, Timbavati, African and Coir Mat, Persian Carpets, Kelim, Dhurrie and Oriental rugs, without damaging them in any way.
What To Expect
For a very dirty carpet full of stubborn stains, a wet/steam cleaning service is recommended. Please note some carpets cannot be cleaned with water. Luckily, our team has years of experience and will be able to warn you if this is the case.
How it works:
PRO Cleaning Group makes use of advanced machinery to spray detergent onto your carpet. Hot water/steam is then spread over your carpet to activate the detergent. Hereafter, we use a very strong, wet vacuum to suck up excess water and chemicals, and then the carpet is left to dry. Our use of professional, industrial-strength machinery decreases the overall drying time.
A lot of people opt for dry carpet cleaning, as there is no need to wait for the carpets to dry. When contracting our team for dry carpet cleaning, we will bring our own chemicals and equipment required for the process.
How it works:
Chemical compounds are spread over and brushed into the carpet using a specialised brush. These chemicals work by breaking down whatever dirt is on your carpet and are left on the carpet for a specific time (depending on the type of chemical used). Hereafter, we vacuum the chemicals and dirt from your carpet, leaving you with clean and instantly dry carpets.
Superior Carpet Cleaning Services
Our team of carpet cleaners offer professional services for various carpets and rugs in residential and commercial environments. With years of experience behind us, we know which solutions work best to ensure stain removal to leave behind carpets that look as good as new! We can advise you on the best cleaning solution for your needs. Get in touch with our team for premium carpet cleaning in Cape Town.
Do you offer both wet and dry carpet cleaning?
Yes. We specialise in both methods and choose the right one based on your requirements.
Are the products you use safe for carpets?
Yes. We use chemicals that are safe and environmentally friendly for carpets and rugs, and that won’t damage previously untreated carpets.
Can you clean valuable or specialty rugs?
Yes – including Flokati, Timbavati, African and Coir Mat, Persian, Kelim, Dhurrie, and Oriental rugs, without damaging them.
How long does a carpet take to dry after cleaning?
For wet/steam cleaning, anywhere from 2 to 12 hours, depending on the type of carpet, weather conditions, ventilation, and how dirty it was. Our industrial-strength machinery helps reduce overall drying time.
What if I don't want to wait for my carpet to dry?
Dry carpet cleaning is a popular alternative, since there’s no drying period required afterward.
Can you remove water stains from carpets?
Most of the time, yes – though there are cases where water stains from flooding, spills, and the like won’t come out. It depends on the type of carpet fibre and how long the stain has been there. It’s best to treat water stains immediately, as they happen.
What's the difference between wet and dry carpet cleaning?
Wet extraction injects water and cleaning solution into the carpet and extracts it with strong suction – best for deep cleaning and allergen removal. Dry cleaning uses minimal moisture (compound or encapsulation methods), so carpets can be walked on almost immediately.
How do you clean carpets?
Pre-inspection, vacuuming, and pre-treatment of stains, followed by water extraction or dry compound cleaning depending on the carpet type and your needs, then grooming and drying.
How often is carpet cleaning recommended?
Every 6-12 months for normal domestic or office use; every 3-6 months for high-traffic commercial areas or homes with pets or allergies.
How long do carpets and chairs take to dry?
Carpets (wet method): 4-8 hours, depending on ventilation and humidity. Upholstery: 2-6 hours, depending on fabric density.
Can we walk on wet carpets?
Not recommended until at least partially dry. We advise keeping foot traffic off for a few hours, and can provide protective covers if access is needed sooner.
Do you collect loose rugs and carpets for off-site cleaning?
Yes. We offer collection and drop-off for off-site cleaning on request.
Are all stains removable on carpets?
Most stains can be significantly reduced or removed, but some – old, set-in, or chemically altered stains such as bleach or dye – may not lift completely. We assess and advise honestly before starting.
What guarantee do you offer on stain removal?
We guarantee our best professional effort using industry-approved methods. We don’t guarantee 100% removal on every stain type, but we’ll advise upfront if a stain is unlikely to fully lift.